Standard Terms and Conditions of Sale
Please read these terms and conditions carefully, as they contain important information about your rights and obligations. You can print out these terms and conditions by clicking on the print icon on your browser.
The Customer’s attention is specifically drawn to clause 11 (Limitation of Liability).
1 Applicable terms
(a) sales by Analox to Businesses (Business Sales); or
(b) sales by Analox to Consumers (Consumer Sales); or
(c) sales by Analox to Consumers or Businesses via the Website (Online Sales).
Sales made to Consumers where the Consumer and a representative of Analox do not meet face-to-face, including online sales, telephone sales and mail order sales are subject to the Consumer Protection (Distance Selling) Regulations 2000 (as amended).
2 Interpretation
Analox: Analox Sensor Technology Limited, a company registered in England and Wales with company number 03213394.
Business: a person who is not a Consumer.
Conditions: the terms and conditions set out in this document or for Online Sales only the terms and conditions set out in this document as amended from time to time in accordance with clause 1.3.
Confirmation: the email or fax sent by Analox to the Customer confirming acceptance of the Order or for Online Sales only the Dispatch Confirmation.
Consumer: any natural person who is acting for a purpose which is outside of his trade or profession and is physically located within one of the member states of the European Union, Norway, Switzerland or Iceland.
Contract: the contract between Analox and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
Customer: the person or firm who purchases the Goods from Analox whether a Consumer or a Business.
Dispatch Confirmation: the email sent by Analox to the Customer that confirms that the Goods have been dispatched.
Goods: the goods (or any part of them) set out in the Contract.
Intellectual Property Rights:all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
Order: the Customer's order for the Goods, as set out on the Website or in the Customer’s [purchase order form] or in the Customer’s written acceptance of Analox’s quotation.
Specification: any specification for the Goods (including any related plans and drawings) that is supplied to Analox by the Customer, or produced by Analox and agreed in writing by the Customer.
Warranty Period: the warranty period for each particular Analox product shown on the list at www.analox.net. A hard copy of the current Analox product warranty list will be supplied on request.
Website: the Analox website at www.analox.net.
(a) A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).
(b) A reference to a party includes its personal representatives, successors or permitted assigns.
(c) A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.
(d) Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.
(e) A reference to writing or written includes faxes and e-mails.
(f) A reference to any International Chamber of Commerce standard terms of trade shall be to the terms contained in Incoterms 2000.
3 Basis of contract
4 Contracting online and consumer rights
(a) It is legally capable of entering into binding contracts; and
(b) if an individual, it is at least 18 years old and
(c) where it has ticked the box to indicate that it is a Consumer, that it is a Consumer and entitled to the consumer rights applicable to the Contract.
(a) the Consumer will receive a full refund of the price paid for the Goods in accordance with our refunds policy (set out in clause 6);
(b) to cancel a Contract, the Consumer must inform Analox in writing. The Consumer must also return the Goods to Analox immediately, in the same condition in which they were received by the Consumer and at the Consumer’s own cost and risk. The Consumer has a legal obligation to take reasonable care of the Goods while they are in their possession. If the Consumer fails to comply with this obligation, Analox may have a right of action against the Consumer for compensation;
(c) the Consumer will not have any right to cancel a Contract for the supply of any of the following Goods:
(i) goods made to the Consumer's specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly; and
(ii) audio or video recordings or computer software if they are unsealed by the Consumer; and
(d) details of this statutory right, and an explanation of how to exercise it, are provided in the Dispatch Confirmation. This provision does not affect the Consumer’s statutory rights.
5 Delivery
(a) each delivery of the Goods is accompanied by a delivery note which shows the date of the Contract, all relevant Customer and Analox reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and
(b) if Analox requires the Customer to return any packaging materials, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as Analox shall reasonably request. Returns of packaging materials shall be at Analox’s expense.
6 Quality
(a) conform in all material respects with their description and any applicable Specification;
(b) conform in all material respects with any calibration set out in any test certificate issued with the Goods;
(c) be free from material defects in design, material and workmanship;
(d) This term applies only to Consumer Sales. be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
(d) This term applies only to Consumer Sales. be fit for any purpose held out by Analox.
(a) the Customer gives notice in writing (to include the RMA number, the Customer’s contact information and shipping address and details of the claimed defect) to Analox during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 6.1; and
(b) This term applies only to Business Sales. the Business when requested to do so by Analox returns the Goods at its own cost for the purpose of inspection by Analox; or
(c) This term applies only to Consumer Sales. the Consumer when requested to do so by Analox returns the Goods at Analox’s cost for the purpose of inspection by Analox,
Analox shall, if the Goods are defective, at its option:
(i) provide the Customer with a full refund of the price of those Goods; or
(ii) replace the Goods; or
(iii) repair the Goods; and
(iv) pay any costs of re-delivery,
provided that for Goods marked “Graded” or otherwise indicated on the then current Analox product warranty list as having a time reducing warranty the refund terms set out in that list shall apply.
(a) the Customer makes any further use of such Goods after giving notice in accordance with clauses 6.2 and 6.3; or
(b) the defect arises because the Customer failed to follow Analox’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice; or
(c) the defect arises as a result of Analox following any drawing, design or specification supplied by the Customer; or
(d) the Customer alters or repairs such Goods without the written consent of Analox; or
(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions.
(a) This term applies only to Business Sales. the costs of inspection including disassembly and reassembly and re-delivery shall be paid by the Business; or
(b) This term applies only to Consumer Sales. the costs of inspection including disassembly and reassembly shall be paid by Analox and the costs of re-delivery shall be paid by the Consumer.
7 Risk and title
(a) the Goods; and
(b) This term applies only to Business Sales. all other sums which are or which become due to Analox for sales of the Goods or any other products to the Business.
(a) hold the Goods on a fiduciary basis as Analox’s bailee;
(b) store the Goods separately from all other goods held by the Business so that they remain readily identifiable as Analox’s property;
(c) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
(d) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;
(e) notify Analox immediately if it becomes subject to any of the events listed in clause 10.2; and
(f) give Analox such information relating to the Goods as Analox may require from time to time,
but the Business may resell or use the Goods in the ordinary course of its business.
8 Price and payment
(a) any factor beyond Analox’s control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
(b) any request by the Business to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or
(c) any delay caused by any instructions of the Business or failure of the Business to give Analox adequate or accurate information or instructions.
(a) Analox may invoice the Business for the Goods on or at any time after the completion of delivery; and
(b) The Business shall pay the invoice in full and in cleared funds
by the due date on the invoice
. Payment shall be made to the bank account nominated in writing by Analox; and
(c) time of payment is of the essence.
9 Import duty
10 Customer’s Insolvency or Incapacity
(a) the Customer suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986, or (being an individual) is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986, or (being a partnership) has any partner to whom any of the foregoing apply; or
(b) the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than (where the Customer is a company) these events take place for the sole purpose of a scheme for a solvent amalgamation of the Customer with one or more other companies or the solvent reconstruction of the Customer; or
(c) (being an individual) the Customer is the subject of a bankruptcy petition or order; or
(d) a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 14 days; or
(e) (being a company) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the Customer; or
(f) (being a company) a floating charge holder over the assets of the Customer has become entitled to appoint or has appointed an administrative receiver; or
(g) a person becomes entitled to appoint a receiver over the assets of the Customer or a receiver is appointed over the assets of the Customer; or
(h) any event occurs, or proceeding is taken, with respect to the Customer in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 10.2(a)to clause 10.2(g) (inclusive); or
(i) the Customer suspends, threatens to suspends, ceases or threatens to cease to carry on all or substantially the whole of its business; or
(j) the financial position of the Supplier deteriorates to such an extent that in the opinion of the Customer the capability of the Seller adequately to fulfil its obligations under the Contract has been placed in jeopardy; or
(k) (being an individual) the Customer dies or, by reason of illness or incapacity (whether mental or physical), is incapable of managing his or her own affairs or becomes a patient under any mental health legislation.
11 Limitation of liability
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);
(b) fraud or fraudulent misrepresentation; or
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or
(d) defective products under the Consumer Protection Act 1987; or
(e) any matter in respect of which it would be unlawful for Analox to exclude or restrict liability.
(a) Analox shall not be liable to the Business, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit or indirect or consequential loss arising under or in connection with the Contract; and
(b) Analox’s total liability to the Business in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed [150]% of the price of the Goods.
(a) loss of income or revenue
(b) loss of business
(c) loss of profits or contracts
(d) loss of anticipated savings
(e) loss of data, or
(h) waste of management or office time however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable;
provided that this clause 11.4 shall not prevent claims for loss of or damage to the Customer’s tangible property that fall within the terms of clause 11.3 or any other claims for direct financial loss that are not excluded by any of categories (a) to (f) inclusive of this clause 11.4.
12 Intellectual property
13 Events outside Analox control
(a) strikes, lock-outs or other industrial action; or
(b) civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; or
(c) fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; or
(d) impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; or
(e) impossibility of the use of public or private telecommunications networks.
14 General
(a) Analox may at any time assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.
(b) The Customer may not assign, transfer, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract without the prior written consent of Analox and for Consumer Sales only which shall not be unreasonably delayed or withheld.
(a) All notices sent by the Customer to Analox must be sent to Analox Sensor Technology Limited at 15 Ellerbeck Court, Stokesley Business Park, Stokesley, North Yorkshire TS9 5PT or info@analox.net.
(b) Analox may give notice to the Customer at any of the fax number or the email or postal address provided by the Customer in the Order for Online Sales only or when posted on the Website.
(c) Notice will be deemed received and properly served 24 hours after an email or fax is sent or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a fax, that the fax was transmitted to the number provided, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email, that the email was sent to the email address specified by the addressee.
(d) This term applies only to Online Sales. Applicable laws require that some of the information or communications Analox sends to Customers should be in writing. When using the Website, the Customer accepts that communication with Analox will be mainly electronic. Analox will contact the Customer by email or provide the Customer with information by posting notices on the Website. For contractual purposes, the Customer agrees to this electronic means of communication and acknowledges that all contracts, notices, information and other communications that Analox provides to it electronically comply with any legal requirement that such communications be in writing. This Condition does not affect the Customer’s rights.
(a) If any court or competent authority finds that any provision of the Contract (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of the Contract shall not be affected.
(b) If any invalid, unenforceable or illegal provision of the Contract would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
Analox Sensor Technology Limited